E-Commerce and Trade

How to become a favorite retailer online

The Internet is the ideal marketplace: transparent and virtually barrier-free. But as with many good things, there is a catch. The Internet does not forgive poor service or high prices.

You can guess where we're going with this: It's only really fun when everything runs like clockwork - be it on online marketplaces, in the warehouse or in logistics. Wouldn't it be great if you could network your business software perfectly with webshops and online marketplaces? Then your processes would be highly automated and it would be much easier for you to shoulder increasing sales. And the more structures you digitize, the smoother everything runs - from ordering to returns. This way, you can remain competitive, survive the price war and react quickly to market changes.

Our services for e-commerce and retail

When occasional buyers become regular customers
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The right industry solution for your e-commerce strategy
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We have grown by 15 percent in the last seven years – without increasing the number of employees. We owe this continuous increase in productivity to Dynamics 365 and COSMO CONSULT.
Olaf Schneider, Managing Director, Hans-Joachim Schneider GmbH
From the very beginning, we have worked with COSMO CONSULT on a very cooperative basis. We like the team's professional, pragmatic approach to the projects. Our wishes and ideas were taken into account as well as advice and constructive criticism from COSMO CONSULT.
Alexander Hemmerich, IT Manager at Rexel Austria GmbH
An investment in your own knowledge
With Microsoft Dynamics 365 CRM, the field sales force now has all the info it needs to serve customers optimally. The inside sales force sees the field sales force's e-mail traffic with the customer. He sees if, what and how much the customer orders via the web store.
Alexander Hemmerich, Head of IT, Rexel Austria GmbH
Microsoft Dynamics AX has noticeably improved Masterplast's competitiveness, which is reflected in an increase in the number of customers, improved quality of service and more accurate information. The system delivers everything we expected: greater efficiency, accurate, up-to-date data, and clear lines of responsibility and accountability.
Annamária Gulyás, IT Manager

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E-Commerce and Trade

When occasional buyers become regular customers

The right industry solution for your e-commerce strategy