Change Management

The client portal implemented by COSMO CONSULT Ltd. takes a big administrative burden off our shoulders when signing new contracts, but the Power Apps Portals-based solution also helps us effectively in contract amendments, case management and client communication. This is a significant improvement on our previous email-phone contact.

László Dombovári, IT Manager

We expected the integrated ERP system to be implemented to adapt flexibly to our business processes. Our retail network is a combination of our own stores and franchise partners' units. These specific needs are fully met by Microsoft Dynamics AX with minor customisations.

Dr. Zsuzsanna Vida, Managing Director

Communication with the COSMO CONSULT team has been and is efficient - we get the answers in the shortest possible time and/or the best recommendations. The collaboration between our companies is based on trust that the solutions found are the right ones.

Ştefan Stancu, IT Manager, PPT

I can say that I would recommend COSMO CONSULT for their expertise, commitment and flexibility

Cosmin Năzdrăvanu, IT Manager, Euromaster

After the implementation of Microsoft Dynamics NAV, things have changed dramatically. Whereas before the ERP solution was implemented we were not able to accurately quantify production costs, now it takes a maximum of 10 minutes to find out the cost of a new product for configuration. We are also able to know costs and profit in real time at both product category and product level.

Marius Mărginean, Phoenix Mecano Plastic - IT Manager

The implementation project was not an easy one, but COSMO CONSULT and Orkla together managed to complete it successfully, with no unforeseen situations today. The Orkla project managers had an additional task, that of reselling the project internally, convincing the rest of the team of the necessity of their involvement and dedication.

ANDREI CUCU Orkla Foods România - IT Manager

The main reason we chose LS NAV was that it proved to be the best retail addon for the ERP solution we were already using (Microsoft Dynamics NAV) for most operations (warehouse, purchasing, database, accounting).

AGNES GUNDISCH Mendola Pro - Director Executiv

We chose COSMO CONSULT for this implementation because this company has very good references and regional know-how. We also appreciated COSMO CONSULT team's competence for Microsoft Dynamics products and ability to respond to our organization's specific business requirements.

WILLIAM SCARBOROUGH AISB - Director of Finance & Operations

We were looking for someone who understands what the users need. COSMO CONSULT has references in the pharmaceutical sector and impressed us with their expertise right from the start. The good cooperation continues to this day.

Sandra Hürtgen, Project Manager HWI pharma services

COSMO CONSULT did a very good job here. This applies not only to the technical side, but especially to the consulting. Without the specialists, we would not have been able to take full advantage of the benefits of process integration.

Thomas Düringer, Member of the Management Team, Head of IT at KRAL GmbH

With COSMO CONSULT we have found the right strategic partner to implement our cloud-first strategy.

Alexander Hemmerich, IT Manager at REXEL Austria GmbH

Microsoft Dynamics CRM has enabled us to significantly improve transparency. We can access all relevant information without having to search for a long time.

Miriam Niedenhof-Ducker, Sales & Marketing Manager, UBE Europe GmbH

One important point is that with Microsoft Dynamics we now have up-to-date data to manage the company, which we previously had to painstakingly gather. We simply know better where we stand at all times.

Roland Gleich, Managing Director of GLEICH Aluminium

The 360-degree view of the clientele brings transparency, because with Microsoft Dynamics 365 CRM, knowledge is made available to everyone for the first time, allowing us to serve our customers comprehensively and better.

Michael Zehntner, Product Owner CRM-IT, Grenzebach Maschinenbau GmbH

With COSMO edi, our warehouse and logistics processes are much more efficient and much more secure. We can do without paper and save time and money.

Jens Pruin, authorized signatory at Prätorius GmbH

Thanks to Microsoft Dynamics, relevant information from production is immediately available to all authorized persons. Compared to the past, the central data storage is already a clear advantage.

Lucas Lurger, project manager at Qness GmbH

If customer relationships develop negatively, we notice it much earlier with Microsoft Power BI. We can find out the causes and react faster. That's how reporting can make money.

Martin Weber-Liel, Managing Director of QSIL Ceramics GmbH

With Microsoft Dynamics 365, we have facilitated collaboration between office staff and field staff. Employees can access all data independently at any time, whether directly at the customer's site or in the office.

Markus Kitzinger, IT Application Manager at REXEL Austria GmbH

With Microsoft Dynamics 365 CRM, the field sales force now has all the info it needs to serve customers optimally. The inside sales force sees the field sales force's e-mail traffic with the customer. He sees if, what and how much the customer orders via the web store.

Alexander Hemmerich, Head of IT, Rexel Austria GmbH

With Microsoft Dynamics, we are now very transparent in the data. This is very important, especially for our shareholder, because the Free State expects us to report permanently.

Heiko Loroff, Managing Director Sächsische Binnenhäfen Oberelbe GmbH

We used to maintain project times in Excel. Today, we record them directly in Microsoft Dynamics. Now, at the push of a button, we can call up how much working time has been accrued on a particular order. If we add the allocated costs, the budget development can also be tracked transparently.

Johannes Roßrucker, Managing Director of Sächsische Sandsteinwerke GmbH

Above all, the good clarity of Microsoft Dynamics is worth mentioning. I can check the current sales, production output and incoming orders at any time.

Dr. Carsten Binder, Managing Director at Zahnradwerk Pritzwalk GmbH

With Microsoft Dynamics, we work in lean processes. Transactions can be booked or changed in just a few steps. Another plus point is the transparency. Extensive evaluations provide us with a quick overview of all areas of the company.

Doreen Weber, IT Manager at ARTiBack GmbH

With Microsoft Dynamics, we always have our customer data at hand. We can research every transaction down to the smallest detail. If a customer calls, up to 80 percent of our employees are immediately ready to provide information.For us and for our customers, this is a tremendous added value.

Thomas Stegen, Head of IT(TS) at EDUR-Pumpenfabrik Eduard Redlien GmbH & Co. KG.

Thanks to Microsoft Dynamics AX, today we actually have security in terms of information and can trust it completely

Sebastián Ferro, Managing Director of Ferro Torre

With Microsoft Dynamics, we have all customer data in one place. This includes not only contact information, but also the technical details of the installed equipment.

Ing. Horst Kögl, Managing Director of Kögl GmbH.

All the information we need for each customer can be found in the CRM - just as it should be. This is also important for our evaluations. For our field sales force, lead management - the planned, structured tracking of sales opportunities - is the biggest advantage.

Thomas Feymann, Head of Sales LogicLine Europe GmbH.

With COSMO CONSULT we have a strategic partner for all our questions about Microsoft Business Applications. What convinced us? Professionalism, reliability and competence.

Christoph Auer, Group IT Manager at BWT AG

COSMO CONSULT has a broad product range, extensive expertise in all relevant disciplines and the appropriate staffing levels. This was important for us to avoid project delays.

Stefan Beyerlein, operational management / wheel technology at DBV Würzburg GmbH.

You could tell COSMO CONSULT had concentrated expertise. Much of what we addressed, they had already implemented in other projects.

Thomas Feymann, Sales Manager LogicLine Europe GmbH