IT Services & Support
If you use Microsoft business solutions and want to be sure that everything runs smoothly - then here's a good tip: use the power of an international service and support team that takes care of your IT and is always on hand with help and advice.
#carefree
Your support partner for the digital future
Imagine having IT that just runs. No downtime, no critical failures, no performance issues, no bugs.
Everyone is able to perform their jobs at peak levels. Sounds too good to be true? With COSMO CONSULT IT Service & Support this vision becomes reality: everything runs smoothly. And if acute problems should occur, they will be solved quickly and efficiently. Or you can go all out and rely on comprehensive managed IT services that monitor your ongoing operations, identify potential bottlenecks in advance and help you to develop further. Whatever you choose, strong support frees you to focus on what matters most: your core business.
Flexible service plans: there's no such thing as a bad fit
Getting started in your new service world is very simple: choose the package that suits you best. And if your business faces new challenges later on, switching is no big deal.
#innovativ
More than just the IT fire department
Benefit from an end-to-end approach that not only ensures a stable and high-performance system environment, but also helps you meet your daily challenges and make your processes more efficient. No matter where you are in your digital transformation journey: You deserve to leverage the latest technologies and market trends for your business.
Comprehensive
There are not many support providers who have mastered the full Microsoft spectrum, from Office to the Dynamics ERP platforms to the cutting-edge AI-driven Modern Workplace solutions. Now you know one: COSMO CONSULT has been around for over 25 years and has been one of the closest Microsoft technology partners worldwide for just as long.
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Reliable
Business solutions must work and support the smooth running of your business without any ifs or buts. Best-practice solutions such as service processes according to the ITIL standard ensure that there are no compromises when it comes to your operational security.
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Forward-looking
It's not just a matter of rectifying errors quickly - it's best to avoid errors in the first place. Rely on a support team that works closely with your technical experts to monitor all systems and processes preventively and optimally coordinate future requirements.
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Future-proof
There is no standing still when it comes to business solutions. New technologies and digital innovations can enrich your business and significantly improve your competitiveness. Open the door to the future with a strong partner who will accompany you on your journey and help you to exploit the enormous possibilities of modern cloud and service architectures.
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Individual
Every company - including yours - is unique. That's why you can choose your ideal support plan, from basic support to comprehensive managed services. And if you have very specific requirements: Simply agree your customized service level agreement.
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Uncomplicated
If you need support, you don't have to wait long or search for the right contact person. A single point of contact gives you a central point of contact. Your support team ensures that the best experts take care of you.
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Taking down downtime
An unplanned system outage can cause immense damage, impacting your customers, suppliers and subcontractors. When orders do not come in or go out, not only does your revenue suffer, but so does the confidence of your business partners. The best thing you can do is rely on top specialists to monitor your applications and identify and resolve problems early.
Your core business is priority number 1
Focus on running your business. Your support team is dedicated to taking care of your systems. Work with business solutions that are stable, always up-to-date, and ready for the future. Managed IT services help you focus on your core strengths without worrying about technology.
Would you like a little more?
Whether you have questions about year-end financial statements, want to implement a new production machine, or want to optimize your warehouse processes, you can tap into the power of industry experts who can help you not only with technical issues, but also with business questions and the evolution of your business processes.
No cookie-cutter solutions
Do you have special requirements that go beyond the scope of what is covered in the standard version? Just let us know what customizations you would like to make. Or, if you want to know when a customization makes sense and what alternatives are available, we can provide you with tailored advice.
Any questions?
Take a look at the COSMO CONSULT service and support offer. Here you will find details of all offers and an overview of the SLA packages.
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