Platform Digital Services
How we optimally support your team with digitalization
- Your challenge
- You want to optimally prepare your team for the digital transformation. Everyone should be familiar with the new systems and use them with joy and enthusiasm.
- Our plan
- The Digital Services platform provides your team with valuable expert knowledge. This enables your employees to build up digital expertise easily and independently.
- Solution approaches
- With expert knowledge at the touch of a button, the journey through digitalization becomes a real experience. Digital Services are the perfect travel companion to help you successfully implement your projects with enthusiasm and ease.
Virtual expertise on going digital
Modern technology can help your team open doors and break new ground. And the better prepared everyone is for the digital transformation, the more successful you will be. Digital services equip your employees with the knowledge they need to implement digital projects efficiently and sustainably. Solutions such as the knowledge bot COSMA and the Digital Consultant provide comprehensive consulting expertise: inspiring, easy to understand, and independent of time and place. Rapid progress motivates everyone and encourages continuous learning. Your team becomes more agile, able to solve challenges independently and react flexibly to new situations.
Knowledge messenger
A knowledge bot is a specialized chatbot that shares expertise and company knowledge. It explains processes and functions, establishes best practices, and eases your team's entry into the digital work environment. New employees are supported with appropriate learning materials and can get up to speed quickly. In short, knowledge bots like COSMA make it easier to access expertise and resources by providing accurate and understandable answers to complex questions.
Accessible to implement things quickly
Do you know this? You already have your destination in mind, but you can't find the right way. You could ask an expert, but you'd have to wait for the answer. Digital Services deliver the right solution immediately, because all services have just one goal: to provide your team with pinpoint knowledge. And it's so simple and easy to understand that it will change your working world forever. When everything runs faster, the mood improves and work is much more fun. This creates the perfect environment for creativity and top performance.
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Inspiring to move your team forward
The COSMO College helps your team to understand and use new technologies. In training courses and workshops, your employees will learn how modern technology makes everyday work easier and what new opportunities it opens up. Valuable knowledge that makes everyone feel much more confident in a new environment. A well-trained team is more motivated and can familiarize itself with optimized processes more quickly. At the same time, mistakes and misunderstandings can be avoided right from the start. This ensures that the digitalization of your company runs successfully and smoothly.
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Simple, so that learning is fun
COSMA is an AI-based knowledge bot that provides your employees with in-depth expert knowledge in a one-to-one conversation. COSMA is friendly, patient and always on point. And because it is so much fun to communicate with COSMA, existing company knowledge is distributed and used throughout the entire company almost automatically. This means that your team can use best practices and the latest ideas and information at any time. A nice side effect: when COSMA answers queries, your experts are relieved. It is available around the clock with no response time, increases your team's productivity and reduces support costs. A real turbo boost for your digitalization projects.
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Clever, so that your team is at the top
New technologies can sometimes be complicated. The Digital Consultant makes it easy for your team to introduce an ERP system like Microsoft Dynamics 365 Business Central themselves - with easy-to-understand instructions and videos on every conceivable situation. This also makes it much easier to train new employees and keep your team's expertise up to date. The great thing is that you don't need external advice, nor will your experts be overloaded with appointments. This is efficient and simplifies subsequent adjustments.
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Features
- Easy access to in-depth specialist knowledge and support.
- Accessible at any time, from anywhere.
- Knowledge is available to everyone in the company.
- Significant cost savings compared to conventional consulting and support.
- Adaptable to individual requirements.
- Perfect for training, implementation and day-to-day support.
Apps and connections for digital services
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