Klaus Aschauer | Chief Customer Officer

Expect the unexpected. It was through working on an ERP implementation and moving to Berlin that Klaus discovered his passion for the digital revolution. Since then he has been working with COSMO CONSULT to make people more successful with the help of digital technologies. He sees great opportunities in consistent end-to-end processes. His goal is to motivate people throughout the organization to get the most out of their processes and their hidden potential. In addition to technical innovation, he believes that cultural change is a key success factor for digital transformation projects.

As Chief Customer Officer, Klaus is responsible for the strategic development of the customer journey at COSMO CONSULT. With his strength for open and customer-oriented communication and his flair for optimal customer interaction, he and his team ensure a tailor-made customer experience.

"Start every day with a smile" is a motto that has always been part of Klaus' life. For the native Austrian, this means never losing the joy of what he does in his day-to-day work. This positive attitude is also transmitted to those around him. With his forward-thinking attitude, he motivates those around him to always give their best, to reflect on their experiences, and to emerge stronger.